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Published by Profile Books Ltd
ISBN 10: 1781251126ISBN 13: 9781781251126
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
ISBN 10: 178125110XISBN 13: 9781781251102
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Profile Books, 2012
ISBN 10: 1781251126ISBN 13: 9781781251126
Seller: Goldstone Books, Llandybie, United Kingdom
Book
Hardcover. Condition: Very Good. All orders are dispatched the following working day from our UK warehouse. Established in 2004, we have over 500,000 books in stock. No quibble refund if not completely satisfied.
ISBN 10: 178125110XISBN 13: 9781781251102
Seller: MusicMagpie, Stockport, United Kingdom
Book
Condition: Very Good. 1686409353. 6/10/2023 3:02:33 PM.
Published by Profile Books, 2012
ISBN 10: 1781251126ISBN 13: 9781781251126
Seller: Reuseabook, Gloucester, GLOS, United Kingdom
Book
Hardcover. Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover.
Published by Profile Books, 2012
ISBN 10: 1781251118ISBN 13: 9781781251119
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Softcover. Condition: used. These are tough times for all of usbut it is still possible to defy gravity and create massively successful new ventures, turn-round lumbering giants, and go for growth. The secret lies in not just satisfying customers but in amazing and delighting them.Most companies plod along doing things as everyone always has. So there are huge opportunities for people trying to break the mold, even in old-fashioned businesses like banking or insurance. Of course it happens all the time in the digital world, but it can happen anywhereso long as you turn your customers into fans. When that happens your customerswho will sing your praises when your competitors customers are complainingbecome your greatest allies in marketing and sales. Then you can really go for growth.But to amaze and delight your customers and clients isnt easy, and it requires constant work and innovation. This book is generously scattered with examples and case studies drawn from Vernon Hills own experience and shows how it is to be done.Vernon Hill was the founder of the hugely successful Commerce Bank in the United States and Metro Bank in the United Kingdom. He is one of only a handful of chief executives ever to be a member of the Forbes 20/20 club: to have stayed in the same job for over two decades paying more than 20 percent returns every year.
Published by Profile Books, 2012
ISBN 10: 1781251118ISBN 13: 9781781251119
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Softcover. Condition: New. 0. These are tough times for all of usbut it is still possible to defy gravity and create massively successful new ventures, turn-round lumbering giants, and go for growth. The secret lies in not just satisfying customers but in amazing and delighting them.Most companies plod along doing things as everyone always has. So there are huge opportunities for people trying to break the mold, even in old-fashioned businesses like banking or insurance. Of course it happens all the time in the digital world, but it can happen anywhereso long as you turn your customers into fans. When that happens your customerswho will sing your praises when your competitors customers are complainingbecome your greatest allies in marketing and sales. Then you can really go for growth.But to amaze and delight your customers and clients isnt easy, and it requires constant work and innovation. This book is generously scattered with examples and case studies drawn from Vernon Hills own experience and shows how it is to be done.Vernon Hill was the founder of the hugely successful Commerce Bank in the United States and Metro Bank in the United Kingdom. He is one of only a handful of chief executives ever to be a member of the Forbes 20/20 club: to have stayed in the same job for over two decades paying more than 20 percent returns every year.
Published by IPS - Profile Books, 2012
ISBN 10: 1781251118ISBN 13: 9781781251119
Seller: Irish Booksellers, Portland, ME, U.S.A.
Book
Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Published by Profile Books, London, 2012
ISBN 10: 1781251126ISBN 13: 9781781251126
Seller: Greystone Books, Margate, United Kingdom
Book Signed
Hardback. Condition: Fine. Dust Jacket Condition: Fine. First Edition, Fifth Printing. Fine/Fine. First edition, fifth printing (same year as first printing) in d/w not price clipped. PRESENTATION COPY INSCRIBED AND SIGNED BY THE AUTHOR, on title-page. Inscription reads, 'To ---/Be all you can be/&/avoid the traffic/wardens/Vernon/Nov 14'. Illustrated. Vernon Hill's call 'Fans Not Customers' stems from his belief that your competitive edge comes down to service. The better it is the more likely your customers are to become fans and promoters of the enterprise. With Index. A fine copy, in a fine d/w, of a SCARCE first edition SIGNED BY THE AUTHOR. D/w now protected in a detachable, non-adhesive, clear sheaf. Presentation Copy Inscribed And Signed.
Published by Profile Books Ltd, London, 2012
ISBN 10: 1781251126ISBN 13: 9781781251126
Seller: Philip Emery, Bridlington, United Kingdom
Book First Edition Signed
Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. First Edition. 1st printing, xiii + 156 pages, illustrated, appendix, index, foreword by Tom Peters, signed and dated with a dedication by Vernon Hill on the title page. Signed by Author(s).
Published by Profile Books Ltd.,, London UK, 2016
ISBN 10: 1781257566ISBN 13: 9781781257562
Seller: Bookworm, Tewkesbury, United Kingdom
Book
Hardcover. Condition: Fine. Dust Jacket Condition: Fine. 2nd Edition.
Published by Profile Books, 2012
ISBN 10: 1781251118ISBN 13: 9781781251119
Seller: The Book Spot, Sioux Falls, SD, U.S.A.
Book
Paperback. Condition: New.
ISBN 10: 178125110XISBN 13: 9781781251102
Seller: Wolk Media & Entertainment, Amsterdam, NEDER, Netherlands
Book
Z 68-18 101219.
Published by IPS - Profile Books, 2012
ISBN 10: 1781251118ISBN 13: 9781781251119
Seller: Save With Sam, North Miami, FL, U.S.A.
Book
Paperback. Condition: New. Brand New!.