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This book is a roadmap that any organization can follow as it strives to inspire employees and ultimately win the hearts of their customers. Anyone in a customer-focused business really must read this book! This item is placed in protective moisture and dust resistant wrap by seller before shipping.
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- PublisherFree Press
- Publication date2004
- ISBN 10 0743271351
- ISBN 13 9780743271356
- BindingHardcover
- Edition number1
- Number of pages195
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