Troubleshooting Microsoft Outlook (Eu-Undefined) - Softcover

For example, a chapter on importing and exporting Outlook data opens with a flow diagram. The first box asks, "When you import data, do you get an error that says, 'Too many fields'?" The "Yes" leg of that question leads to a page reference; the referenced page contains a concise and accurate procedure that solves the problem. Because most of the flow diagrams consist of a single path and a series of page references, they're really just tables of contents--but it's easier sometimes to spot the relevant procedure this way than by reading a dry list of titles. Really obscure Outlook errors, such as those that are caused by corrupted index files, aren't covered here, but author Julia Kelly gets her readers well beyond the troubleshooting that appears in the online Help files. --David Wall

Topics covered: Problems that can pop up in Microsoft Outlook 2000 and Outlook Express 5.0, and recommended procedures for fixing them. Coverage touches on normal (but not routine) functions like backing up data, as well as problems related to importing, exporting, account management, synchronization, formatting, and more.