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Jenny Firth-Cozens is an occupational and clinical psychologist and Professor Emeritus of Clinical Psychology who has worked at all levels of the health service and within academia. She has published numerous reports and several books, both academic and popular, including Stress in Health Professionals: Psychological and organizational causes and interventions and Nervous Breakdown: What is it? What causes it? Who will help?, which was a book club choice for many years. In addition she has contributed articles to most leading newspapers and magazines and for 10 years was agony aunt for Good Housekeeping and The Yorkshire Post.
Roy L. Payne graduated in psychology at Liverpool University and has spent most of his career as a researcher and teacher in business schools and psychology departments in the UK. He is currently Professor of Organizational Psychology at Curtin University of Technology, Perth, Western Australia. His work has led to publications in major international journals on organizational structure and climate/culture, and he has also published extensively in the occupational stress area. These remain active areas of interest, as well as more recent work on trust in organizations.
"this is an excellent book to have in your library and many of the chapters should be required reading for professional, strategic and operational line managers concerned with designing effective work environments."
--Clinical Child Psychology & Psychiatry, January 2001
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