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Key Element Guide ITIL Service Operation - Softcover

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9780113313631: Key Element Guide ITIL Service Operation
Softcover
ISBN 10: 0113313632 ISBN 13: 9780113313631
Publisher: It Infrastructure Library, 2012
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The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.

ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

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